Terms & Shipping InformationLog InServer 3

Terms & Shipping Information

SHIPPING:

Please allow 5 business days from the day of placing your order until the day it is shipped.

All orders are processed and shipped on Tuesdays and Thursdays.

All domestic orders are shipped US mail with delivery confirmation. You will receive a confirmation at the time of shipping. There are two options for domestic shipping:

Standard Airmail (2-6 business days, depending on your location)
Or
Priority Mail (2-3 business days, depending on your location)

Because the cost of mailing varies greatly, depending on weight and size of the package, your shipping will be calculated after your order has been received and you will be charged the cost of shipping plus a $0.50 (50 cents) handing fee. Please note, the confirmation you receive upon placing your on-line order WILL NOT reflect shipping charges.

All international orders are shipped US International mail. There are two options for international shipping:

Standard International Airmail (up to one month, depending on your location)
Or
Global Priority Mail (5-10 business days, depending on your location)

Unfortunately packages cannot be tracked upon leaving the United States.

While most Global Priority packages take 5-10 business days to arrive, please allow up to one month, as delivery time is primarily determined by the postal system of the recipient's country.

US law requires that we declare the full value of the order for customs purposes. Please check with the custom's office in your own country to determine what import and brokerage fees may apply. We will not accept returns because you do not want to pay the brokerage or customs fees levied by your mail service.

RETURNS:

Any merchandise (supplies or finished work) may be returned within 15 days of receipt so long as it is unused, unworn, and in it’s original packaging. Please contact us by email to get a return authorization number prior to return shipping. Cost of goods will be refunded upon receipt of return. Cost of shipping and cost for your return shipping will not be refunded.

ALL PATTERNS ARE FINAL SALE. Patterns are final sale and not to be reproduced for sale or any distribution what so ever, as they are protected by copyright law and registered with the library of congress. Patterns are intended for personal use only and are not to be used for teaching.

VOLUME DISCOUNTS ON SHIPPING:

Domestic orders over $200 will have free shipping. International orders over $300 will have free shipping.