Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|You only have to pay sales tax if you are located in Connecticut.|
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us by email (firstname.lastname@example.org) or by phone (860.245.0455).
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 2-3 business days from the time we receive your item(s). The refund to you credit card may take up to one billing cycle to appear in your credit card statement.
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|